This Privacy Policy explains how Softschools LLC collects, uses, and protects information processed through Edzoo, a software platform for preschool and childcare center operations, lead management, communications, scheduling, reporting, and related administrative workflows.
1. Information We Collect
Edzoo may process account information, staff profile information, preschool or childcare center details, family and lead contact information, student and household records, communications, scheduling records, document metadata, operational reports, and other information submitted by authorized users.
2. QuickBooks Data
If an authorized user connects QuickBooks, Edzoo may access and store OAuth tokens, QuickBooks company identifiers, company name, account information, vendor information, purchase records, bill records, expense amounts, transaction dates, descriptions, memos, and related finance data needed to sync expenses and generate reporting inside Edzoo.
3. How We Use Information
We use information to provide and maintain Edzoo, authenticate users, operate dashboards, send authorized communications, support scheduling and document workflows, sync connected third-party services, troubleshoot issues, improve the service, protect against misuse, and comply with applicable obligations.
4. Sharing and Service Providers
We do not sell personal information. We may share information with service providers that help operate Edzoo, including hosting, database, authentication, email, SMS, file storage, analytics, and integrated accounting providers. These providers process information as needed to deliver their services.
5. User Communications
Edzoo supports email and SMS workflows configured by authorized users. Schools and childcare centers are responsible for ensuring that their communications comply with applicable consent, privacy, and messaging laws.
6. Data Security
We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, and alteration. No internet service can be guaranteed to be completely secure.
7. Data Retention
We retain information for as long as needed to provide Edzoo, support customer accounts, maintain records, comply with legal obligations, resolve disputes, and enforce agreements. QuickBooks connections can be disconnected by authorized users, which disables active sync for that connected company.
8. Access and Deletion Requests
Requests to access, correct, export, or delete information should be directed to the school, childcare center, or organization that manages the relevant Edzoo account. Softschools LLC may assist account administrators with reasonable data requests.
9. Children's Information
Edzoo may process child, student, or family information when submitted by authorized schools or childcare centers. Those organizations are responsible for providing notices and obtaining consents required for their use of Edzoo.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised last updated date.
11. Contact
Questions about this Privacy Policy may be sent to Softschools LLC through the Edzoo support or account contact used by your organization.